Terms of Service

September 2, 2025


1. Acceptance of Terms

Welcome to Tofft Electrical Services (“Tofft,” “we,” “our,” or “us”). By accessing our website or engaging with our services—whether scheduling service, requesting a quote, or interacting via our platform—you agree to abide by these Terms of Service. If you don’t agree, that’s okay: simply don’t use the site or our services.


2. Who You Are (and Who You Must Be)

By using our services, you affirm that:

  • You are legally capable of entering this agreement.
  • You are not under 18 (nor under the legal age of majority in your location).
  • Our services aren’t designed for children, and we do not knowingly collect information from minors.

3. Our Service Promise & Scope

As a licensed (CA #1022453), veteran-owned electrician serving Lincoln, Rocklin, Roseville, and beyond, we offer residential and commercial electrical services including repairs, panel upgrades, EV charger installations, smart home wiring, and lighting solutions.

We commit to delivering services professionally, safely, and with respect to your property—always honoring your trust and expectations.


4. Scheduling, Cancellations & Rescheduling

  • Scheduling: Confirmed services are based on mutual agreement on date, time, and scope.
  • Cancellations or Changes: Please inform us at least 24 hours in advance. Late changes or cancellations may incur fees to cover technician travel, labor, and preparation time.
  • Unexpected Delays: We’ll communicate promptly should external factors (weather, parts availability, emergencies) affect our timing.

5. Your Obligations

To ensure smooth and safe service:

  • Provide full and accurate information (address, contact details, descriptions).
  • Grant safe, unobstructed access to the work area.
  • Ensure electricity supply is available on-site.
  • Let us know if there are any pre-existing conditions or site hazards.

6. Pricing, Payment & Additional Services

  • Rates & Quotes: Transparent pricing will be provided upfront.
  • Payment: Due upon service completion unless otherwise agreed.
  • Extra Work: Any additional work beyond the agreed scope will be quoted and approved before proceeding.

7. Warranty, Liability & “Done Right” Promise

Our workmanship commitment: We stand by our work. If you’re unsatisfied within 30 days, we’ll return to make it right—no extra cost.

But keep in mind:

  • Third-party materials may be subject to manufacturer warranties, not ours.
  • We are not liable for indirect, incidental, or unforeseeable damages.
  • Some jurisdictions may not allow disclaimers of implied warranties or limitations—those rights still apply to you.

8. Intellectual Property

All content on this site—images, text, design—is owned by Tofft or used with permission. You may view, download, or print for personal use only, and must not use or reproduce it without our explicit written consent.


9. Disputes, Governing Law & Arbitration

These Terms are governed by California law. Disputes are resolved via binding arbitration in Placer County, CA—not in court—unless otherwise subject to mandatory jurisdiction. Arbitration keeps disputes private, efficient, and fair.


10. Modifications to These Terms

We may update these Terms occasionally. If anything significant changes, we’ll notify you via the site or email. Continued use of our services indicates your acceptance of the updated terms.


11. Entire Agreement & Severability

These Terms, along with our Privacy Policy (which is incorporated by reference), form the entire agreement. If any part is invalidated, the rest still stands.


12. Contact Us

Questions or concerns? Reach us anytime at:

We believe in clarity. We believe in respect. We believe in you.